Magnus Westerberg has a long and extensive background in leading and coaching teams, from management to designers and UX designers in modern ways of working, innovation techniques, Design Thinking and continuous improvement. He’s an appreciated workshop leader, facilitator and agile coach working with all kinds of competencies in large organizations, guiding them to improve their customer focus through short feedback loops, and often in transformation journeys.
Before coming back to having Stockholm as a base, he worked internationally with CX and product development in London, Berlin and California with companies in travel, as well as fintech, FMCG, furniture, automative and pure startups.
Magnus also lectures at the Royal Institute of Technology and in the digital version of the same course distributed by MIT.
- Agile coach
- Senior Advisor in CX development
- Workshop and Design Sprint facilitator
- LACE coach and facilitator
- Lecturer
Customer Experience Courses
Videos
November 2023
The customer experience is now one of the most important differentiating factor for businesses. The most crucial feature for Product Management. So how do you make sure that your customer experience becomes the best in your industry? Welcome to a one-day course that helps you speed up CX development by integrating it completely into SAFe & Agile frameworks.
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