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Magnus Westerberg has a long and extensive background in leading and coaching teams, from management to designers and UX designers in modern ways of working, innovation techniques, Design Thinking and continuous improvement. He’s an appreciated workshop leader, facilitator and agile coach working with all kinds of competencies in large organizations, guiding them to improve their customer focus through short feedback loops, and often in transformation journeys.

Before coming back to having Stockholm as a base, he worked internationally with CX and product development in London, Berlin and California with companies in travel, as well as fintech, FMCG, furniture, automative and pure startups.

Magnus also lectures at the Royal Institute of Technology and in the digital version of the same course distributed by MIT.

  • Agile coach
  • Senior Advisor in CX development
  • Workshop and Design Sprint facilitator
  • LACE coach and facilitator
  • Lecturer

Customer Experience Courses







Magnus Westerberg on LinkedIn

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